Hoki88 takes every piece of data you entrust to us seriously. This Privacy Policy transparently explains how we collect, use, store, and protect the personal information of every member in Malaysia.
Our commitment to privacy is more than words. Every layer of protection is implemented technically and operationally every day.
All information transmitted between your device and hoki88 servers is protected with 256-bit SSL encryption. Sensitive data such as bank details and passwords are never stored in plain text.
Only authorized personnel with restricted access to member personal data are permitted, and every access is automatically logged. Two-factor authentication (2FA) protects our internal accounts from unauthorized access.
Member data is stored in certified data centres that are audited on a regular basis. Databases are separated by sensitivity category, ensuring financial information is never mixed with general data.
Hoki88 has never and will never sell, rent, or trade member personal information to any third party for marketing or commercial purposes. Your data belongs to you, not to us as a business asset.
You have full control over the types of communications you receive from hoki88. Unsubscribe options are available in every promotional email and can also be managed directly in your account settings.
Our Privacy Policy is reviewed and updated periodically in line with developments in legislation, technology, and industry best practices. Members will be notified by email whenever significant changes are made.
This Privacy Policy ("Policy") is published by hoki88 ("We", "Platform") and applies to all members who register and use services on the hoki88.vin website and our mobile app. This Policy explains how we manage your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection regulations.
We understand that your trust is the foundation of our relationship. In the online gaming industry, where financial transactions and personal information are involved daily, privacy protection is not merely a legal obligation — it is an ethical commitment we uphold firmly. Every system design decision we make prioritizes the security and privacy of member data.
Hoki88 only collects information necessary to provide a secure service, meet regulatory requirements, and enhance the member experience. We do not collect excessive information beyond what our operations require.
The following information is collected during the registration process and platform use:
When you use the hoki88 platform, our systems automatically record certain technical information for security and service improvement purposes:
In certain cases, we may receive information about you from trusted third-party sources, such as identity verification service providers, licensed payment providers, and fraud prevention agencies. This information is used solely to verify your identity and ensure account security.
Every piece of information we collect has a clear and lawful purpose. hoki88 never uses member data for purposes not stated in this Privacy Policy.
| Purpose of Use | Type of Data Involved | Legal Basis |
|---|---|---|
| Member account management | Name, email, phone number | Contract fulfillment |
| KYC identity verification | IC, official documents, photos | Legal obligation |
| Financial transaction processing | Bank details, e-wallet | Contract fulfillment |
| Fraud prevention and anti-money laundering | IP address, activity logs, transaction history | Legal obligation |
| Customer support | Communication records, account history | Legitimate interests |
| Promotions & bonus delivery | Email, phone number | Member consent |
| Platform improvements | Anonymous usage data | Legitimate interests |
Hoki88 does not sell, rent, or disclose member personal information to third parties for marketing purposes. However, there are certain situations where we need to share information to ensure smooth platform operations and legal compliance.
We share necessary information with authorized service providers that support hoki88 operations, including licensed payment gateway providers, KYC verification companies, email and SMS service providers, and server infrastructure providers. All these providers are bound by strict confidentiality agreements and may only use data for the specified purpose.
In certain circumstances, hoki88 may be legally required to disclose member information to the relevant authorities — including law enforcement agencies, courts, or financial regulatory bodies. We will always ensure that any such disclosure is made within the bounds permitted by law and only to the extent necessary.
Hoki88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect platform functionality.
As a hoki88 member, you have certain rights regarding your personal information under Malaysia's PDPA. hoki88 is committed to respecting and facilitating the exercise of these rights.
| Your Rights | Description | How to Claim |
|---|---|---|
| Right of Access | Obtain a copy of the personal information we hold about you | Contact customer support |
| Right to Rectification | Correct inaccurate or incomplete information | Account settings or support |
| Right to Erasure | Request deletion of personal data under certain circumstances | Email the privacy team |
| Right to Object | Object to processing for direct marketing purposes | Unsubscribe via email or support |
| Right to Data Portability | Receive your data in a machine-readable format | Contact customer support |
| Right to Withdraw Consent | Withdraw consent at any time without affecting prior processing | Account settings |
Hoki88 retains your personal information only for as long as it is needed for the purposes stated in this Policy or as required by law. Our retention policy is as follows:
Hoki88 implements multiple layers of technical and operational security to protect your personal information from unauthorized access, loss, destruction, or accidental disclosure.
All communication between your device and hoki88 servers is encrypted using TLS 1.3 protocol with a 256-bit SSL certificate. This ensures your data cannot be intercepted during transmission.
Sensitive information such as passwords and payment details is encrypted using AES-256 encryption before being stored in our database.
Members are encouraged to enable 2FA for an added layer of security. All internal administrative access requires 2FA without exception.
Our AI system continuously monitors login patterns and transactions. Any unusual activity will trigger an automatic security review and alert to the member.
The hoki88 infrastructure and source code are regularly audited by recognized independent cybersecurity firms. Audit reports are used for continuous improvement.
As a global platform, hoki88 may process or store your personal information on servers located outside Malaysia. Any international data transfer is only carried out to countries or entities that provide a level of data protection equivalent to or higher than Malaysia's PDPA.
We ensure that all international data transfers are protected by robust data processing agreements, approved standard contractual clauses, and other recognized safeguards. You have the right to know where your data is transferred and what protections are in place — contact our privacy team for more information.
Hoki88 services are strictly for individuals aged 18 and above. We do not knowingly collect personal information from anyone under 18. If you suspect that a minor has registered an account on our platform, please contact us immediately and we will take prompt action to close the account and delete all associated information.
Hoki88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, new legal requirements, or technological developments. Where significant changes are made, we will notify you via your registered email and/or a prominent notice on our website at least 14 days before the changes take effect.
The "Updated" date at the top of this Policy reflects the date of the latest revision. Continued use of the platform after the effective date of any changes constitutes acceptance of the updated Policy. We encourage you to review this Policy periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact the hoki88 privacy team through the following channels. We are committed to responding within 72 hours for all privacy-related inquiries.
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